Privacy Policy

Sanitary Intelligence is a global regulatory affairs consulting firm operating across pharmaceuticals, biologics, medical devices, cosmetics, food, and veterinary sectors in 50+ countries.

For the purposes of applicable data protection legislation (including GDPR, LGPD, and CCPA), Sanitary Intelligence acts as the data controller for personal data collected through this website and our services.

We collect personal data in the following circumstances:

Category	Examples	Source
Identification	Name, surname, job title	Contact form, email
Contact	Email address, phone number	Contact form, email
Professional	Company name, country, industry	Contact form
Usage	IP address, browser, pages visited, time on site	Cookies / analytics
Communications	Content of messages sent to us	Contact form, email

We do not collect sensitive categories of personal data (health, biometric, racial/ethnic origin, etc.) unless strictly required for a specific service and with your explicit consent.

We process your personal data for the following purposes:

• Responding to inquiries and service requests submitted via our contact form or email
• Providing regulatory consulting and professional services
• Sending relevant regulatory updates, newsletters, or service communications (with consent)
• Improving our website experience through anonymized analytics
• Complying with legal, regulatory, and contractual obligations
• Protecting our legitimate interests (e.g., fraud prevention, security)

We do not use your data for automated individual decision-making or profiling that produces legal or similarly significant effects.

Our processing is based on the following legal grounds under GDPR Article 6:

Purpose	Legal Basis
Responding to contact inquiries	Legitimate interest / Contract performance
Providing services	Contract performance (Art. 6(1)(b))
Marketing communications	Consent (Art. 6(1)(a))
Analytics / website improvement	Consent (Art. 6(1)(a))
Legal obligations	Legal obligation (Art. 6(1)(c))

Where we rely on consent, you may withdraw it at any time by contacting us at info@sanitaryintelligence.com without affecting the lawfulness of processing prior to withdrawal.

We do not sell, rent, or trade your personal data. We may share it only in the following circumstances:

• Service providers: trusted partners who assist in operating our website and business (e.g., email hosting, analytics platforms), bound by data processing agreements
• Professional advisors: lawyers, accountants, auditors under confidentiality obligations
• Regulatory authorities: when required by applicable law or court order
• Business transfers: in the event of a merger, acquisition, or sale of assets, with continued data protection guarantees

As a global regulatory firm, your data may be processed in countries outside your own, including countries outside the European Economic Area (EEA) or Brazil.

When transferring data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions where applicable
• Equivalent mechanisms required under LGPD (Brazilian Data Protection Law)

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements.

Data Type	Retention Period
Contact inquiry data	3 years from last interaction
Client project data	Duration of contract + 5 years
Marketing consent	Until consent is withdrawn
Website analytics (anonymized)	26 months
Invoicing / financial records	As required by local tax law

After the applicable retention period, data is securely deleted or anonymized.

Depending on your jurisdiction, you have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Rectification: request correction of inaccurate or incomplete data
• Erasure: request deletion of your data ("right to be forgotten") where applicable
• Restriction: request that we restrict processing of your data
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interests or for direct marketing
• Withdraw consent: at any time, where processing is based on consent

Our website uses cookies to enhance your browsing experience. We use the following categories:

Type	Purpose	Opt-out
Necessary	Essential for the website to function properly	Cannot be disabled
Analytics	Help us understand how visitors interact with the site	Via cookie banner
Marketing	Used to personalize advertisements and track campaign effectiveness	Via cookie banner

You can manage cookie preferences at any time through our cookie banner or by visiting our Cookies Notice.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication mechanisms
• Regular security assessments and staff training
• Incident response and breach notification procedures

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. In the event of a breach affecting your rights, we will notify you and the relevant authorities as required by law.

Our website and services are directed exclusively at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

If you believe a minor has provided us with personal data, please contact us immediately at info@sanitaryintelligence.com and we will promptly delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting a prominent notice on our website or by sending you a direct communication.

The date of the most recent revision is indicated at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

• Email: info@sanitaryintelligence.com
• Website: sanitaryintelligence.com/contact.html

If you are located in the European Union, you also have the right to contact your national Data Protection Authority (DPA). A list of EEA DPAs is available at edpb.europa.eu.